Online Application

Order Taker (Room Service)

Job Description

• Provides prompt, courteous, personalized and attentive service via telephone to all the guests.
• Provides accurate information/recommendation to guests on any queries regarding F&B, the hotel, local area etc.
• Responsible for increasing departmental profitability through suggestive selling.
• Actively elicits guests feedback and take appropriate response action.
• Responsible for maintaining high standard of hygiene and cleanliness in the work area.
• Ensures all communication equipment is in good working areas at all times.
• Responsible for accepting restaurant reservation beyond respective outlets operation timing.
• Responsible for maintaining necessary documentation and records in the department (e.g. logbooks, guest history and RS order taker control sheet).
• Responsible for creating accurate bills/checks for all service requests received and ensuring speedy processing thereafter

Qualifications:

• Thai national, male/female with service mind
• Age not over 35 years old
• Good command of English
• Good team player and able to work under pressure
• 1-2 years experience in hotel or restaurant service
• Agree on split-shift work

How to Apply: Please send your current CV with your picture and references to the Director of Human Resources, Ms. Hatairat at This e-mail address is being protected from spambots. You need JavaScript enabled to view it

***Only short-listed candidates will be notified.***